Privacy Policy

This policy explains what information Faux Creative collects when you visit faux-creative.com or get in touch with us, how we use it, and the choices you have.

Information you give us

When you send an inquiry or book a consultation through our contact or booking forms, we collect what you enter, such as your name, email address, phone number, event date and details about your event. The forms are provided by our own client portal at portal.faux-creative.com. We use this information to reply to you, prepare quotes, schedule sessions and deliver your photos and films.

Information collected automatically

Like most websites, ours uses a few services to understand how the site is used and to keep it working well. They may collect your IP address, browser and device type, the pages you view, how you reached the site, and how you move through a page.

• Google Analytics and Google Tag Manager measure visits and which pages are popular.
• Microsoft Clarity shows us how visitors use pages, including clicks and scrolling, so we can improve them.
• Vercel Analytics and Speed Insights measure page views and loading speed without identifying individual visitors.
• Our client portal records which pages lead to an inquiry.
• Picflow hosts the photo galleries shown on portfolio pages.

These services may set cookies or use similar storage in your browser. The site also stores a small note in your browser so the intro animation plays only once a day. It contains no personal information.

How we use information

• To answer inquiries and provide our photography and film services
• To send you information about your booking
• To understand how the site is used and improve it
• To keep the site secure and working properly

We do not sell your personal information.

Sharing

We share information only with the service providers named above, who process it on our behalf, and when the law requires it. If you are a client, the photos and films we create for you are covered by your service agreement with us, not this policy.

How long we keep it

We keep inquiry and client information for as long as needed to provide our services and meet legal and tax obligations. Analytics data is kept according to each provider's retention settings.

Your choices

• You can ask us to see, correct or delete the personal information we hold about you by emailing jorge@faux-creative.com.
• You can block or delete cookies in your browser settings. The site will still work.
• You can opt out of Google Analytics with Google's opt-out add-on.

Depending on where you live, you may have additional rights under local privacy law, including the Minnesota Consumer Data Privacy Act. Contact us and we will respond to your request.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them through the site.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

Contact

Faux Creative, Burnsville, MN Email: jorge@faux-creative.com Phone: (612) 271-7669